Terms and Conditions
Media Tec Marketing Services
1. Introduction
By using Media Tec Marketing Solutions' services or contracting with them through the website or any of their official communication channels, you agree to abide by all the terms and conditions outlined in this policy, which governs the relationship between the company and the client regarding digital marketing services.
2. Definition of Parties
Party One:
Media Tec Marketing Solutions, a company specializing in providing digital marketing services, managing advertising campaigns, managing social media accounts, and producing marketing content.
Party Two:
The Client, which is the natural or legal person who contracts with the company to obtain marketing services.
3. Scope of Services
The company provides digital marketing services according to agreed-upon packages or offers, including but not limited to:
Social media account management
Development and implementation of marketing strategies
Digital content production (designs, videos, Reels)
Advertising campaign management
Preparation of performance reports and marketing analysis
Website, application, and landing page development
The details and number of services are specified within the offer or package agreed upon by both parties.
4. Company Obligations
The company is committed to the following:
Providing the agreed-upon marketing services according to the highest professional standards.
Maintaining the confidentiality of client data and information related to their business.
Implementing the marketing strategy according to the plan agreed upon with the client.
Providing periodic updates and performance reports as agreed upon.
Using digital tools and platforms systematically in accordance with applicable laws.
5. Client Obligations
The client is committed to the following:
Providing the company with all data and information necessary for the execution of the services.
Providing the company with access to the accounts and platforms required to execute the work.
Approving the content or ideas within the agreed timeframe to avoid delays in implementation.
Payment of financial dues on the specified dates.
No independent publication or modification of content without coordination with the company during the contract period.
6. Payment Policy
The cost of services is determined according to the agreed-upon offer or package.
The agreed-upon amount is paid according to the company's approved payment method (bank transfer – digital wallet – other payment methods).
Services commence upon receipt of the agreed-upon payment.
7. Content Modification Policy
To ensure the quality of work and streamline the production process, the company adopts the following modification policy:
First: Content Plan
The client is entitled to request two (2) modifications to the content plan before its final approval.
After the ideas are approved, the ideas themselves cannot be modified; modifications are limited to visual elements only.
Second: Designs
The client is entitled to two (2) modifications to the design in terms of visual elements such as:
Colors
Fonts
Images
Element arrangement
Third: Videos and Reels
The client is entitled to one (1) modification only to the editing after script approval. Notes
Any additional modifications beyond what is mentioned above may be subject to additional fees depending on the nature of the modification.
8. Refund Policy
If the client wishes to terminate the contract before the agreement expires:
The client is entitled to a refund.
The value of the work actually completed up to the date of the cancellation request will be calculated.
The value of the completed work, in addition to any compensation or financial obligations, will be deducted.
The remaining amount will be refunded within a period not exceeding:
30 working days from the date of approval of the refund request.
9. Intellectual Property
All digital works produced for the client become their property upon full payment of all financial dues.
The company reserves the right to display some of the works in its portfolio for marketing purposes.
10. Confidentiality
Both parties are obligated to maintain the confidentiality of all information and data exchanged during the contract period and not to disclose it to any third party without prior consent.
11. Agreement Duration
The service provision period is determined according to the package or offer agreed upon by both parties. The implementation period begins upon receipt of the agreed payment.
12. Force Majeure
The company is not liable for any service interruptions resulting from causes beyond its control, such as:
Technical platform malfunctions
Account suspensions by platforms
Changes in advertising platform policies
Emergency circumstances or force majeure
13. Governing Law
These terms and conditions are governed by the laws and regulations applicable in the Arab Republic of Egypt, and the Egyptian courts shall have jurisdiction over any dispute arising between the parties.
14. Acceptance of Terms
By using the company's services or contracting with it, the client acknowledges having read and fully agrees to these terms and conditions.
15. Update and Amendment Policy
Media Tec Marketing Solutions reserves the right to review, update, or amend these terms and conditions periodically in accordance with service developments or legal and regulatory requirements.
Any updates or modifications will be posted on this page. Continued use of the company's services or digital platforms after the posting of any update constitutes implicit acceptance of the revised terms and conditions.
Last updated:
[March 31, 2026]